Hardwood Flooring Installation & Refinishing in San Jose

 
 
 
 
  GOOD  
  
 Based on 15 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Paul Singh 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
No Butch this is NOT A FAKE REVIEW.  I gave you the chance to make things right and all you did was give me the run around and point fingers and the blame back at me and my family.  You should have done the right thing when I first complained, instead of trying to make up for it now that I’ve given you a bad review…too late!!

Hired them for carpet and refinishing hardwood floors…they left the house a mess with finger prints on the walls and stain on the floor baseboards.  They had to remove the handrail on the stairs and didn’t properly secure them back on, which started to fall off the week after the install.  They also didn’t stain the portion of the floor under the fridge.
DO NOT RECOMMEND!!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tessa Husemann 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I’m a general contractor and Butch is our Number 1 flooring contractor. He’s great to work with, incredibly responsive and knowledgeable.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Chris Duke 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a great experience with San Jose Hardwoods. I asked a lot of them with my tight timeline and high expectations, and they did a great job. I'd recommend them and use them again. I am attaching photos - sorry, not the greatest photos, but you can see we went from a deep red "Brazilian cherry" (with 20 years of hard living) to a warm light brown. It was an amazing transformation that entirely changed and improved the mood of the house.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Oscar Castaneda 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Their employee rear ended me… After going back and forth with Aiden the manager… for over a month they finally stopped replying… Refusal of insurance information…”Owner wasn’t comfortable” giving me his insurance information… Now forced to go through my insurance… Shady Owner… if the owner does business like this imagine how his business is run…
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Bob 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
San Jose Hardwood Floors is the best.  As part of a pretty major kitchen remodel, we wanted to get hardwood throughout, but really didn't know much about it.  Butch spent a lot of time with us and helped us make all the right choices.  In the end we chose a dark-stained hickory because we wanted a really durable surface (dogs!).  The floor was beautiful the day it was installed 13 years ago and has been amazing ever since.  We really appreciate all the time and personalized service that went into the experience of working with Butch & the team.  HIGHLY RECOMMENDED!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ngoc Duong 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I have used San Jose Hardwood Flooring twice for both of my projects and completely happy with the service as well as the price and quality. Butch Kirk, the owner is such a great help when he gives us advices on material, color, installation, and schedule. He gave us the best price on the market, explained clear the term and payment. Honest. No hidden fee working with him.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kelly Brambila 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Butch was eager to confirm our first appointment and was on time. He provided a quote which I accepted. They began the tear out work but a few days before the project completion he said the wood was not available any longer. We were under a short timeline due to other construction going on. He was rude and not very helpful in coming up with a solution. He threatened to just call it quits without a back up resource. I told him this was unacceptable and we could find a solution. He finally found an alternative product. The Workman came to do the stain. I found stain on my linens and towels in my linen closet. This guy was going through my personal property. Looking for jewelry, valuables. I would never recommend or trust this company beware.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Vasu Nori 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service. Very good workmanship. Very responsive owner. I had great experience. They finished the job on-time and with no additional costs - and the work was fantastic!